Reference

Your Data Rules at mega404

Your account details, DANA, OVO, GoPay, QRIS confirmations, and game-session records are handled under this Privacy Policy before you enter rooms such as Super Sic Bo, Aviator, or…

DANA privacy recordsOVO wallet checksGoPay transaction logsQRIS confirmation dataAccount security steps
mega404 Your Data Rules at mega404
PRIVACY HELP

Contact Paths for Privacy Requests

Privacy questions should reach the team that can actually trace your account record. Use the same phone number, email, or chat handle attached to your profile so we can match your request without exposing data to another person. Our support desk checks privacy tickets every day from 10:00 to 02:00 WIB, including requests about wallet references, device sessions, and correction of profile details.

Team online

Live Chat

Open live chat from the account menu and choose Privacy Request. We will ask for your username, registered phone number, and the payment rail involved, such as DANA or QRIS, before checking any record.

Email Desk

Send privacy requests to the email shown inside your account area. Include your username, last login date, and the detail you want checked; do not send app passwords, OTP codes, or wallet PINs.

Account Menu

Use Profile Settings to update basic data like display name, phone number, and password. For payment-history correction or deletion requests, contact support so we can verify ownership before making changes.

DATA HANDLING

Data Choices You Can Control

We design privacy controls around real account actions, not vague promises. Your login, wallet, cookie, and support records each have a reason inside the service, and our team can explain that reason…

Account Data

We collect registration details such as username, phone number, email, password hash, and verification status. These details help us protect access, respond to your requests, and keep wallet records matched to the right profile.

Payment Records

DANA, OVO, GoPay, and QRIS activity may create transaction IDs, timestamps, amount status, and wallet-channel labels. We use those records to reconcile balances and investigate missing or delayed payment confirmations.

Device Signals

When you log in, we may record browser type, IP region, device ID, and session time. These signals help us notice unusual access, especially when the same account appears from far-apart locations.

Cookie Choices

Cookies help remember your session, language choice, and basic lobby preferences. You can clear cookies through your browser settings, but doing so may sign you out and reset saved display choices.

Retention Periods

We keep account and transaction records only as long as they are needed for service checks, dispute handling, security logs, and legal duties that apply where service is allowed under local law.

Correction Requests

If your phone number, email, or payment reference looks wrong, contact us from the registered account channel. We may ask for a recent login time or transaction ID before changing stored data.

Privacy Questions Before You Join

Before you open an account, you should know what data enters our systems and what control you keep afterward. These answers cover the privacy questions we receive most often from Indonesia account holders, including wallet records, device sessions, cookie choices, and how to contact us when something needs correction.

We collect details needed to create and protect your account, including username, phone number, email, password hash, login time, and verification status. We do not ask for your DANA, OVO, GoPay, or QRIS app password.

We keep payment references so your wallet balance can be matched with your account. A record may include transaction ID, timestamp, payment rail, and status, but not your payment app PIN or private login code.

Yes. Contact support from the phone number, email, or chat session linked to your account. Tell us which detail is wrong, then we may ask for a recent login time or transaction reference.

Cookies help keep you signed in, remember display choices, and support basic security checks. You can clear them in your browser settings, but you may need to log in again afterward.

We share only the data needed to process or verify a transaction, such as amount status and payment reference. We do not sell your account data, and we limit access to operational needs.

Send a deletion request through live chat or the account email channel. Some records may need to stay for dispute handling, security logs, or legal duties where access is allowed under local law.

Change your password from Profile Settings and contact support right away. Include the login time, device type if you know it, and whether any DANA, OVO, GoPay, or QRIS activity looks unfamiliar.